Frequently Asked Questions (FAQ)

1. What is Good Luck Co.?

Good Luck Co. is the digital lifestyle brand of Good Luck, a trusted family business established in 1973. We curate premium, limited-edition everyday essentials that combine quality, functionality, and timeless design.

2. Where are you located?

Our flagship store is located at:

650 G1 Commercial, Main Boulevard, Johar Town, Lahore, Pakistan

3. Do you have a physical store?

Yes. While Good Luck Co. operates online, you are always welcome to visit our physical store in Johar Town, Lahore.

4. What products do you sell?

We specialize in carefully curated lifestyle products, including premium insulated tumblers and other everyday essentials. New products are introduced through exclusive limited drops.

5. Are your products authentic and high quality?

Absolutely. Every product is personally selected and quality-checked before being offered for sale. We only stock products that meet our standards for durability, design, and performance.

6. Do you deliver across Pakistan?

Yes. We offer nationwide delivery across Pakistan through trusted courier partners.

7. How long does delivery take?

Typical delivery times are:

Lahore: 1–2 business days
Major Cities: 2–4 business days
Remote Areas: 3–7 business days

Delivery times may vary during holidays or promotional periods.

8. Can I track my order?

Yes. Once your order is dispatched, you'll receive a tracking number so you can monitor your shipment.

9. What payment methods do you accept?

We offer secure payment options, including:

Cash on Delivery (where available)
Bank Transfer
Online Payment (if available at checkout)

10. What if I receive a damaged or incorrect product?

If your order arrives damaged, defective, or different from the product description, contact us within 7 days of delivery. We'll arrange a return and provide a 100% refund once the returned item has been inspected.

11. Can I exchange my product?

Exchanges are available for damaged, defective, or incorrectly delivered products, subject to stock availability.

12. How do I contact customer support?

Email: sleekglco@gmail.com

Phone:

042-35303722
0301-4220613

Instagram: @glco.store

13. Why choose Good Luck Co.?

Established family business since 1973
Trusted by generations of customers
Premium, carefully curated products
Honest product descriptions
7-day return guarantee
Secure shopping experience
Fast nationwide delivery

14. Will you launch more products?

Yes. Good Luck Co. regularly introduces limited-edition drops featuring premium lifestyle products. Follow @glco.store on Instagram to stay updated on upcoming collections.